Job Description: Become an integral part of the Frisco RoughRiders Sponsorship Services Promotions Team for the 2010 baseball season. The sponsorship services team performs the necessary duties required to fulfill all the elements of our corporate partnerships, in addition to going above and beyond that is expected to ensure partner satisfaction. You will interact regularly with our fans, sponsors, and other RoughRiders staff members. This opportunity will provide you with knowledge and experience in sports sponsorship and promotions.

Job Duties:

• Assist with set-up, execution, and break-down of nightly events and sponsor promotions.
• Act as a nightly tour guide to small groups of fans prior the baseball game.
• Assist with mascot duties as needed.
• Perform administrative work such as research, data-entry, etc.
• Help organize souvenir gift bags, promotional mailings, etc.
• Photograph fans, sponsors, promotions, and other assigned photos.
• Flexibility to perform various duties and projects as needed.

 Qualifications:

• Outgoing and Enthusiastic
• Excellent communication and interpersonal skills
• Comfortable speaking in front of small groups
• Strong attention to detail, excellent organizational skills
• Proficient in Microsoft Office
• Knowledge and interest in baseball is helpful, but not required.

Hours:

• Arrive 2 hours prior to each home game, and stay through the end, unless otherwise specified.
• If you cannot attend a game, you are expected to find a substitute beforehand.

Attire:

• Each promotions team member will be provided with game-night shirts that must be worn.
• Additionally, a cell phone at each game is required.

Stadium Operations Internship
The Frisco RoughRiders are looking for applicants interested in an internship within the Stadium Operations Department. The position available is from January through September.

Position description includes, but is not limited to:
- Assist Operations staff with day to day business
- Help with set-up and execution of all events held at Dr Pepper Ballpark
- Assist with various ballpark maintenance tasks
- Able to work long hours and possible holidays
- Other duties assigned

The ideal candidate should also possess the following:
- Able to lift and move at least 50 lbs.
- Extremely organized, responsible, and personable
- Extensive awareness and background in baseball
- Familiarity with general baseball rules and history
- Ability to process information quickly and learn on the job
- Basic Computer skills
 

Description:
We are seeking a positive and passionate individual that is committed to becoming a sales industry leader. This position requires participation in a 3 ½ month, career growth-oriented sports sales development program, which focuses on developing the skills needed to become an inside sales and customer service professional. The intent of this program is to expand the applicant’s abilities to a level that will merit consideration for a promotion to a full time position within the sports industry following successful completion of the program.

Responsibilities:
• Answer incoming single game calls with the ability to up-sell callers into packages, and groups.
• Make outbound calls to past ticket customers to promote upcoming events and ticket packages.
• Work games, nights, weekends and holidays as assigned.
• Represent the organization at in-house ballpark events and off-site community events promoting tickets; you will be the “Face” of the organization to all customers that visit or call the Suns office.
• Maintain computerized records of all season ticket customers and prospects
• Provide unsurpassed customer service to prospects and current clients over the phone and at games
• Assist customer service efforts (mailing invoices, tickets, etc…)
• Attend weekly meetings and role-play sessions
• Meet or exceed weekly and monthly sales goals

Qualifications:
• At least one year of advanced education working towards a degree in Business, Sport Management, Marketing or related field.
• Strong organizational and communication skills
• Excellent customer service skills
• Must be able to work a flexible schedule, which includes home games, nights, weekends and holidays as assigned
• Desire to be a sales industry leader
• Ability to work as a team player
• Proficiency in basic computer software programs
 

Description:
We are seeking a positive and passionate individual that is committed to becoming a sport industry leader. This position requires participation in a 3 ½ month, career growth-oriented ticket office management development program, which focuses on developing the skills needed to become a professional in the sport industry. The intent of this program is to expand the applicant’s abilities to a level that will merit consideration for a promotion to a full time position within the sports industry following successful completion of the program.

Responsibilities:
• Assist the Director of Ticket Operations in all Box Office management duties.
• Become a master in the operation of our Glitnir Ticketing system.
• Process and track group, package and individual ticket orders.
• Answer incoming single game calls with the ability to up-sell callers into packages, groups, and suite rentals
• Work games, nights, weekends and holidays as assigned.
• Represent the organization at in-house ballpark events and off-site community events promoting tickets
• Make outgoing calls to past ticket customers to promote upcoming events and packages.
• Maintain computerized records of all season ticket customers and prospects
• Provide unsurpassed customer service to current and prospective Suns fans.
• Assist customer service efforts (mailing invoices, tickets, etc…).
• Attend weekly meetings and role-play sessions.
• Meet or exceed weekly and monthly sales goals.

Qualifications:
• At least one year of advanced education working towards a degree in Business, Sport Management, Marketing or related field.
• Strong organizational and communication skills.
• Excellent customer service skills.
• Must be able to work a flexible schedule, which includes home games, nights, weekends and holidays as assigned.
• Desire to be a sport industry leader.
• Ability to work as a team player.
• Proficiency in basic computer software programs.
 

 Title: Marketing Assistant Intern

Job Description: Reports to the Assistant General Manager and is responsible for assisting with all marketing aspects of the operations including but not limited to direct mail pieces, graphic design, staff and mascot appearances and all general office duties assigned by the Assistant General Manager.

Duties and Responsibilities:
• Creation and distribution of marketing materials
• Assist with staff and mascot appearances
• Staff photography
• Graphic Design
• Organize marketing materials and photos
• Deliveries and mailers
• General office/phone duties
• Work Friday and Saturday home games

Position time requirement: The Marketing Assistant Intern will be required to work 9AM-5PM Monday – Friday and until the end of the game on Friday’s and Saturday’s when team is in town.

Salary - Unpaid

Game Operations interns will be responsible for all aspects of game operations (Parking, Concessions, merchandise, stadium operations, kids-zone)

Position description includes, but is not limited to:
- Assist Operations staff with  game day assignments
- Help with set-up and execution of all events held at Municipal Stadium
- Assist with various ballpark maintenance tasks
- Able to work all game days
- Other duties assigned

The ideal candidate should also possess the following:
- Able to lift and move at least 50 lbs.
- Extremely organized, responsible, and personable
- Ability to process information quickly and learn on the job
- Basic Computer skills

The field operations intern will assist in all aspects of maintaining a baseball field to professional standards.  Due to the limited size of our crew, the intern will be trained to perform all tasks associated with field care. Along with the field duties, our intern will learn about working and communicating with front office staff, managers, players and umpires. At the end of the internship, the student will have a good foundation of knowledge of how the grounds staff fits into the overall success of a minor league baseball team. Duties will include, but are not limited to:

- Infield skin repair, maintenance and preparation
- Repair and maintain pitchers mounds and home plate areas
- Fertilizer/ pesticide applications
- Equipment maintenance
- Game day preparation, lining, watering etc.
- Batting practice setup and breakdown
- Coordinating early workouts
- Tarp duties
- Edging and mowing
- Other duties as needed
 

Description
· Oversees catered events from beginning to end of event.

· Works alongside of Assistant Director of Food & Beverage, and Director of Operations for details on event

· Reports to the Director of Operations. 

· Meets and Exceeds customer expectations for each and every event or delivery

· Oversees servers, set up and utility staff daily

· Ensures any catered events are set up properly and in a timely manner for the start of the event.

· Enforces HACCP Guidelines:

Hot food hot, cold food cold, cutting & rubber gloves,

· Trains staff in proper service and set up

· Assists with employee appraisals for staff

· Excellent customer service skills

Reports prepared to work on time in proper attire.

· Reads posted schedules to ensure staffing needs

· Supervises staff to ensure on time delivery, quality set up and service of event.

· Holds staff meetings before the event explaining event details and specific job tasks.

· Treats staff, clients, and management with respect and common courtesy.

· Informs catering office of additional guests that may have attended an event to ensure proper billing.

·Ensures cleanliness of pantry kitchen and all facilities where catering has occurred

· Assists staff in set up of buffet items.

· Ensures food quality & presentation

· Helps staff replenish buffet items when necessary.

· · Assists staff in maintaining organization in kitchen and dining room

· Maintains employee information boards

· Maintains stock of linen is clean and organized

·· Keeps closets and storage rooms organized an orderly, so that all may find and use equipment

· Ensures buffets are set up properly according to flow, complete set up and signage.

· Ensures staff arrives dressed properly and prepared for work

· Ability to push, pull, lift up to 50 lbs without assistance

· Any reasonable task required by management

REQUIREMENTS

Qualified applicants must have exceptional customer service skills to include; verbal and written communication; ability to multi-task several priorities; proven success in setting realistic deadlines and following through; and exceptional computer skills.Physical Demands: Specific physical characteristics and abilities are required to perform the work, such as agility, dexterity, and long periods of walking, standing, bending, carrying or lifting supplies and equipment weighing 50 pounds or more.

From time to time, Mandalay Baseball Properties, will be looking for interns. If you apply below and check off all of the internship notifications, you will be contacted about specific internship opportunities with the Mandalay Sports Entertainment. This is a notification only, not an application for a job. Thank you. If you complete your application and then press "edit your information" you can be notified of full-time positions as well. Please complete the application first and then modify it to include notifications for full-time positions.

The Scranton/Wilkes-Barre Yankees are looking for interns to assist in our ticket sales and customer service efforts. As an intern with the Scranton/Wilkes-Barre Yankees, you will:

- Get your feet wet making calls to sell ticket packages and group tickets
- Learn about maintaining our database of names collected during the season
- Participate in the ticket package and group renewal process
- Learn aspects of ticket operations
- Lead generation for Ticket Sales
- Mailing Preparation for Ticket Sales
- Responsible for the distribution of pocket schedules
- Participate in grass roots marketing efforts
- Responsible for preparation of sales presentations

A SUPERSTAR STARTS IN SCRANTON
The Scranton/Wilkes-Barre Yankees are the Triple-A International League Affiliate of the New York Yankees. The Yankees are operated by Mandalay Baseball Properties.

We’re located just 128 miles from the Bronx, playing all 72 of our home games at PNC Field.

WHO IS MANDALAY?
Mandalay does two things: we make movies and we run Minor League Baseball teams.

The six teams that we own/operate are:
•Dayton Dragons – Class-A Affiliate of the Cincinnati Reds •Frisco RoughRiders – Class-AA Affiliate of the Texas Rangers •Erie SeaWolves – Class-AA Affiliate of the Detroit Tigers •Hagerstown Suns – Class-A Affiliate of the Washington Nationals •Staten Island Yankees – Class-A Affiliate of the New York Yankees •Scranton Wilkes-Barre Yankees – Class-AAA Affiliate of the New York Yankees

QUALIFICATIONS
Do you want to be a superstar in sports business? That’s the first qualification. If you answered yes, then answer two more questions: 1) do you have a strong work ethic and 2) do you have desire to learn and excel?

You should have strong communication skills (you have to like to talk to people) and a willingness to listen and learn. You also need excellent organizational skills and the ability to manage and execute various tasks flawlessly.

OPPORTUNITY FOR GROWTH
You may be asking yourself what are the chances that this can turn into a full time position? This is a good question to ask. If you are a true superstar, your chances of staying on with our team certainly could be there. The pressure is on you to listen, learn, grow, excel, execute and show us that we just can’t operate without you. You have the summer to wow us.

START DATE
This internship is unpaid, however school credit may be available. This internship will begin in Mid March of 2010 and you’ll need to commit to working the entire season which runs into September.

The Staten Island Yankees are looking for interns to assist our school program. As an intern with the Staten Island Yankees, you will be exposed to many different aspects of the school program including going to school assemblies, picking up ticket orders from the schools, processing and printing tickets, customer service and tracking of program results. You will be an integral part of the operation and implementation of one of our most successful programs and are encouraged to make suggestions and ask questions.
 

The Yankees play 38 home games each season.  Since 2007, they have gone from one sell-out in 6 years to selling out 26 of 38 games last year.  The School Program played a large part in this success.

We own seven minor league teams. We’re planning on buying more. We would like to populate management positions in those teams with people that have learned our marketing methods. We’ll train you, we’ll encourage you to become successful, and then we’ll look for you to do the same with recruits at our other teams.

A SUPERSTAR STARTS IN STATEN ISLAND

The Staten Island Yankees are the Single-A New York-Penn League Affiliate of the New York Yankees. The Yankees are owned by Mandalay Baseball Properties (owner of seven minor league baseball teams) and the New York Yankees.

We’re located just 3 miles from Manhattan, playing in Richmond County Bank Ballpark.

WHAT YOU’LL BE DOING
School program interns responsibilities will include, but are not limited to the following: attending school assemblies with our mascot and a host, interacting with school contacts, picking up and fulfilling student orders, customer service follow up on any issues that may arise, game day school check in, and assisting in getting all students on the field pre-game.
 

START DATE
 

This internship is unpaid, however school credit may be available. This internship will begin in Mid February of 2010. On your cover letter, please answer the following questions.

Job Reports to: Sponsorship Services

Job Dates: April 12, 2010 – September 18, 2010 (both dates negotiable)

Job Compensation: College credit available in addition to payment for specific non-game day events

Hours: On average, 10-20 per week during the season

Internship description:

The Winston-Salem Dash, the Carolina League affiliate of the Chicago White Sox, is seeking an intern interested in a career in photojournalism.

The intern will be responsible for photographing game action, on-field entertainment acts, fan & mascot interaction, assorted events held at the ballpark and other activities on or outside of game days as assigned by the team’s sponsor services, ticketing and media relations departments. The intern may also be asked to work off a nightly shot list in order to obtain photographs of specific areas of the ballpark, signage or sponsor promotions.

A functional knowledge of baseball is required of all candidates interested in the position. The intern must also provide his or her own photography equipment capable of securing high-resolution images.

Qualified candidates will receive compensation for events held during the offseason or outside of normal game days/hours, but will not receive a regular stipend. The photography internship may also be taken for course credit depending on the parameters set forth by the respective student’s college or university.

Specific starting and finishing dates can be negotiated between the team and the candidate, though the bulk of the internship is structured around the Carolina League season, which runs from the second week of April through mid-September. Though the intern will not have a regular schedule during the offseason months, the team expects to host a handful of events leading up to the opening of its new downtown ballpark that will require the photographer to be present.

During the season, hours will vary from week to week in accordance with the team’s home schedule and can be flexible to work around the candidate’s schedule and availability. Qualified candidates should expect to work an average of 10-20 hours each week in-season.