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Sales & Marketing: Ticket Sales
Ticket Sales Internship - Paid - Hagerstown Suns (Hagerstown, MD)

Description:
We are seeking a positive and passionate individual that is committed to becoming a sales industry leader. This position requires participation in a 9 month, career growth-oriented sports sales development program, which focuses on developing the skills needed to become a full menu sales professional. The intent of this program is to expand the applicant’s abilities to a level that will merit consideration for a promotion to a full time position within the sports industry following successful completion of the program. The responsibilities include selling season tickets, partial season ticket plans, group tickets and picnics. Revenue will be generated via phone (outbound and inbound calls), email marketing, face to face presentations, ballpark tours and out-of-office appointments.

Responsibilities:
• Sell new full season tickets, partial season ticket plans, group tickets and picnics
Make 100 outbound phone calls daily
• Set appointments, show seats, and give ballpark tours with the intent to close business
• Answer incoming single game calls with the ability to up-sell callers into packages, groups, and suite rentals
• Work games, nights, weekends and holidays as assigned (i.e. answer phones, work sales booths, visit clients)
• Represent the organization at in-house ballpark events and off-site community events promoting tickets
• Prospect and qualify all potential sales opportunities in addition to the leads you are provided
• Maintain computerized records of all season ticket customers and prospects
• Provide excellent customer service to prospects and current clients over the phone and at games
• Assist customer service efforts (mailing invoices, tickets, etc…)
• Attend weekly meetings and role-play sessions
• Meet or exceed weekly and monthly sales goals

Qualifications:
• Bachelor’s degree in Business, Sport Management, Marketing or related field
• Strong organizational and communication skills
• Excellent customer service skills
• Must be able to work a flexible schedule, which includes home games, nights, weekends and holidays as assigned
• Desire to be a sales industry leader
• Ability to work as a team player
• Ability to present sales material to potential clients
• Proficiency in basic computer software programs 

Reports to: Senior Director of Tickets Sales
 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have a Bachelor's degree in Business, Sport Management, Marketing or a related field?

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